At 1st Homecare, we really care about the people we support and focus on building teams and delivering person-centred services that provide the right level of support at the right time to meet your specific needs.
By investing in on-going training and development, we aim to provide high quality care as standard; retaining experienced and highly skilled staff to ensure continuity of service and happy clients.
We welcome your constructive feedback to help us improve our care at home support, so if you would like to praise a member of staff or have suggestions for improving what we do, please do get in touch or speak directly with one of our Managers.
Sheilah Harvey, Head of 1st Homecare
Sheilah is responsible for overseeing the efficient operations and expansion of 1st Homecare. She has over 30 years’ experience of working in the health, aged and community care sectors. She holds a Bachelor of Science (Nursing), a Masters in Business Administration and is Green Belt qualified in Lean Six Sigma Methodologies.
Sheilah is passionate about improving standards within the care sector; supporting people to remain as independent as possible and have a say in the care that they receive. She is focused on staff development and operational improvements to enhance the support we provide and to position 1st Homecare as one of Scotland’s preferential care at home providers.
Sandra Mackay, Regional Operations Manager (West Scotland)
Sandra works closely with the Head of 1st Homecare to ensure that Service Managers and their teams are supported in delivering the best possible care at home throughout the West of Scotland. She has extensive experience of the retail and care sectors across Scotland and the Republic of Ireland and a BA (Honours) in Public Administration.
Sandra is passionate about excellent customer service, people development and business improvements. Her daily motivation comes from being part of a forward thinking, person-centric Care Provider where clients’ needs are the first priority.
Desiree works closely with the Head of 1st Homecare to ensure that Service Managers and their teams are supported in delivering excellent care at home services throughout the East of Scotland. She has extensive people-focused and operational experience including functional and transformational HR, finance management, customer service and an in-depth understanding of regulatory and governance for the Care Sector.
Desiree is a Chartered Member of the CIPD and hold a Postgraduate Advanced Diploma in Human Resource Management. She is passionate about supporting others to achieve their full potential and in driving quality improvements that make a positive difference to the lives of the people we support.
Kayleigh Walker, Service Manager – Aberdeen
Kayleigh is responsible for the efficient running of the 1st Homecare Aberdeen service. She has a strong background in the social care sector, with extensive experience of providing tailored support for adult care and older people’s services, and is working towards SVQ 4.
Working alongside and in partnership with multi-disciplinary teams and local authorities, Kayleigh and her team adopt a holistic approach to providing support that enables people to live as independently possible and that improves general wellbeing.
Joanne Brown, Service Manager - Ayrshire
Joanne is responsible for ensuring the smooth service delivery for care at home support in North and South Ayrshire. She has over 15 years’ experience in health and social care and holds a SVQ 4, with Level 9 in Health and Social Care and Level 10 in Leadership and Management.
Joanne is passionate that her clients receive excellent support and care from her team, and that they are supported to remain as independent as possible in their own homes. She works closely with her staff to introduce ongoing improvements and ensure that they are appropriately developed and trained to meet the needs of their clients.
Julie Stuart, Service Manager – Dumfries and Galloway
Julie is responsible for the effective service delivery of the well-established 1st Homecare Dumfries and Galloway service. She has over 10 years’ experience in the health and social care sector, supporting people with learning disabilities and older adults. Julie is SVQ 4 qualified and is working towards Dementia Champion certification.
Julie is passionate about driving quality care at home services that meet the needs of individuals and their families by ensuring that her team are supported to develop and grow, and deliver best practice as standard. Julie is focused on building the Dumfries and Galloway service to establish 1st Homecare as a leading care at home provider within the locality and the wider area.
Rosie Coutts, Service Manager – Falkirk
Rosie is responsible for the smooth running of 1st Homecare Falkirk, delivering high quality care and support. She has over 25 years of working in the care sector and has extensive experience of managing social care delivery, namely Children and Families, Adult Care and Older People services, building strong relationships with local authorities and professional teams throughout Scotland.
Rosie is focused on delivering exemplar support and care that meet the needs of her clients whilst ensuring that her team follow best practice and adhere to the Scottish Social Services Council Codes of Practice and National Care Standards.
Vacant – Service Manager – Fife
We are recruiting for a Service Manager for the 1st Homecare Fife service. In the meantime, we wish to reassure our Fife clients that we have management support in place so that care at home support continues as usual.